I have two No cost SIM cards underneath my name and I need to enroll in the Double 8 prepare. What must I do? Thank you for remaining our purchaser! There are ways to make it happen! You are able to both up grade your No cost SIM plan to the $8 through your
Solution 2: It is possible to request your current supplier to accomplish a Transfer of Possession to your own private name and NRIC. After that, you are able to Join eight!
Incorrect variety of existing telco/entered the incorrect provider form when signing up: be sure to produce to us at [email protected] to resubmit your port in request with the right detail.
What's 8 5G and why could it be much better than 4G? Our network is built over a standalone 5G core (no dependence on 4G) — the next leap in cellular connectivity.
Is 4G destined to be eradicated? No – 4G will remain operational in the course of and immediately after our 5G rollout. In lots of destinations, equipment will nonetheless use 4G when 5G is just not readily available.
How can I block international phone calls and SMS? Blocking Global phone calls & SMS retains you Harmless from scams. When we get the top effort to circumvent cons, this isn't foolproof – always Test if it’s a scam!
How do I get proof of cell ownership? Just mail us a request at [email protected] or head to any of our
Why can’t I renew my plan? System renewal is automatic should if there adequate stability in your wallet. You can easily leading up your wallet in your eight account flyer printing or by simply heading down to your closest vendors.
For SMS, there'll be no issues to receive OTP, but our ideas tend not to incorporate outgoing Intercontinental SMS at this time.
At the time it’s managed less than your primary account, you can begin to see the entitlements and use for that line underneath the very same account.
How does SIM pick up and activation get the job done? For those who’ve signed up on the web and chosen the “SIM decide-up” option, it is possible to head right down to any of our
My youngster and I have 8 traces. How can I manage my Kid's line in my account? Only go to the account > Deal with Provider and Stick to the on-monitor Guidance to incorporate and handle another line in the account.
How can I Examine my roaming info usage & equilibrium? Quick! Just login on your eight account and you may view the approach entitlement and utilization true-time.
Note: Some models such as apple iphone 12 is probably not suitable with 5G. Verify with your product company for those who’re Not sure.